Please note that we do not accept returns. Each crystal is carefully and intentionally prepared, incorporating energy work that is personalized for the individual purchasing it.
Once a crystal is purchased, it is considered spiritually and energetically attuned to its new owner—making it non-refundable.
We appreciate your understanding and trust in the energetic preparation of each piece for your healing and well-being.
Exchange Policy
We only offer exchanges for items that are incorrect, defective, or damaged.
To initiate an exchange, please contact us at [email protected] with your order number and clear photos of the item.
How to Initiate an Exchange:
- Email us with your order number and reason for the exchange.
- Once your request is approved, you’ll receive detailed instructions.
- Ship the item(s) back to us within 7 days of receiving approval.
- Once we receive the returned item(s), your exchange will be processed. A tracking number will be provided once the replacement is shipped.