Order Processing Time

• All orders are processed within 11–15 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Please note, custom or made-to-order items may require additional processing time.

Shipping & Delivery

• Once dispatched, delivery times vary depending on your location and the shipping method chosen at checkout.
• Estimated delivery time: 8-10 business days.
• You will receive a tracking number via email or message once your order has been shipped.

Shipping Charges

• Free shipping available for a limited time only.

Shipping Delays

• We are not responsible for delays caused by courier services, customs, or unforeseen events (such as natural disasters).
• If your package is delayed beyond the estimated delivery time, please contact us at [email protected] with your order details.
• Please double-check your shipping address before completing your order.
• If a package is returned due to an incorrect address, re-shipping charges will apply.